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SHIPPING POLICY:

Online Orders:

 

Ship Within 1 Business Day

$5 Flate Rate Shipping

Free Shipping with $75+ Order

Local Pick Up:

If you would like to pick up your order it will be ready (in most cases) the next day. Please email me to make arrangements. 

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CANCELLATION & RETURN POLICY:

Novelty Cancellations

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Please contact us to see if your item has been packaged for shipping and if a cancellation is possible.

Fabric Cancellations

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Please contact us to see if your fabric has been cut and if a cancellation is possible. 

Novelty 

Returns

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 Returns are accpeted within 30 Days of item delivery. Returns will not be accepted and refunds will not be sent should the product be opened, or used. Shipping costs will not be covered.

Fabric 

Returns

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I do not accept returns or exchanges on fabric that has been cut. But please contact me if you have any problems with your order.

General Questions

Returns & Refunds


Novelty Cancellations: Please contact us to see if your item has been packaged for shipping and if a cancellation is possible. Fabric Cancellations: We make every effort to fulfill your order as quickly as possible. Please contact us to see if your fabric has been cut and if a cancellation is possible. Novelty Returns: Returns are accpeted within 30 Days of item delivery. Returns will not be accpeted and refunds will not be sent should the product be opened, or used. Shipping costs will not be covered. Fabric Returns: We make every effort to fulfill your order as quickly as possible. We do not accept returns or exchanges on fabric that has been cut, but please contact me if you have any problems with your order.




Shipping Information


Online Orders: Ship Within 1 Business Day $4.95 Flate Rate Shipping Free Shipping with $75+ Order Local Pick Up: If you would like to pick up your order it will be ready (in most cases) the next day. Please email me to make arrangements. Regular Shipping Days: We make every effort to ship your order within 24-hours Monday through Friday, and in alignment with the USPS holiday schedule.




Can I visit your shop?


While we would love for the chance to meet our customers, we don't have a physical brick and mortar shop to accommodate walk in visitors.




What forms of payments do you accept?


Customers are welcome to use Visa, Mastercard, American Express, Discover of Paypal.




How will I know when my order has been received?


Upon placing an order with us you will receive confirmation email with your invoice. You will receive a subsequent email when your order has been shipped via our shipping provider, USPS.





Product Questions

Will my fabric arrive in continuous lengths?


If for any reason our inventory for a certain print is spread across one or more pieces, we will always contact the customer prior to shipping.





FREQUENTLY ASKED QUESTIONS:

WE LOVE TO HELP

Inquiries

If you don't find an answer here, please feel free to send an email to cindy@harborclothshop.com, and we will be able to return your message shortly.

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